Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping timeframe for furniture?
Most of our home decor items ship within 3-5 business days. Larger furniture pieces typically arrive within 2-3 weeks via our specialized white-glove delivery service to ensure they reach you in perfect condition.
Do you offer a warranty on your products?
Yes, all items from The Favorites come with a standard 1-year limited warranty covering manufacturing defects. We stand by the quality of our craftsmanship and materials.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or personalized items are final sale.
How can I track my order status?
Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's portal so you can monitor your delivery in real-time.
Are your materials sustainably sourced?
We prioritize sustainability by partnering with suppliers who use FSC-certified wood and eco-friendly textiles. We are committed to reducing our environmental footprint while furnishing your home.
Do you provide assembly services?
Many of our larger furniture items include complimentary assembly as part of our premium delivery service. For smaller items, easy-to-follow instructions and necessary tools are included in the box.